Look after your business relationships: customer service.

Would you like to exceed the expectations of your customers? Then simply choose professional services that guarantee smooth order processing. We support your customers from the initial contact through to the purchase – and beyond. Impulse buyers thus turn into satisfied regulars.

Ensure that your order processing is straightforward.

Internet shopping is popular because it is convenient. Make things as nice and easy for your customers as possible. With professional order processing that simplifies shopping and confirms the purchase decision in your customers’ minds.

Ensure that customer support is continuous.

Since maximum customer loyalty requires maximum customer satisfaction, personal service is particularly important. If you know your customers’ preferences, you can awaken their interest in a targeted way.

Make an impression with friendly customer service.

Your customers not only want to make purchases, they are also looking for advice and service – and from time to time, they want to get complaints off their chest. We will handle the dialogue in a professional way for you, provide you with comprehensive information and keep your customers happy if they do have complaints.

Generate more traffic with online marketing.

We offer you targeted search engine, display and dialogue marketing and social and viral campaigns so that you can attract more visitors and orders. The image upgrade is supported by the clear user interface of the webshop, fast, easy order processes and options to submit customer reviews.

Services

pfeil  Order processing
pfeil  Customer support management
pfeil  Customer retention schemes
pfeil  Complaints management
pfeil  Online marketing

Contact

Fon: +49 (0) 2152 / 9 15-105
E-Mail: info@portica.de