Services on demand

The PORTICA product portfolio comprises a lot of tested solutions for the efficient handling of all of your marketing, sales and communication tasks.

With tested PORTICA solutions you can benefit from the intelligent and professional way of addressing your clients and your dealer organizations. At the same time you keep an overview over finances and quantities. Online access to your data and interfaces with your systems support the close co-operation.
 
77

Business process outsourcing

We provide professional BPO services (Business Process Outsourcing) covering the subjects Marketing and Sales as well as Document Processing. With our services, you are able to sustainably increase the competiveness and profitability of your company.

Situation

Entrepreneurs are facing complex challenges by constantly changing requirements in processes (secondary processes) which are not part of the core business from the Marketing, Sales and Document Processing areas.
 For a qualified implementation of such additional tasks, special knowledge and technical skills on the one hand and personnel and time on the other hand become necessary. This requires valuable resources and restricts competitiveness and profitability. Anyone whishing to work as effectively and efficiently as possible should fully concentrate on one’s core business and delegate all other tasks to another competent service provider.

Solution
The outsourcing of these secondary processes to a reliable external service provider is the first task of a Business Process Outsourcing project. PORTICA as Business Process Outsourcing partner allows you to concentrate on your core business so that your staff members are free to move on with their specific work. At the same time, we are certainly pleased to assist you in further making the business processes lean, flexible and transparent.
With our long-standing experience, we as PORTICA Marketing Support are able to offer tailored solutions for a professional outsourcing of business processes. We undertake many of the day-to-day tasks, whereas the experiences and competences are combined. Standardization allows us to achieve a cost optimization and to contribute in reducing the burden and improving the flexibility of your company. You will be able to fully concentrate on your main activities and to increase efficiency and effectiveness. Depending on the requirements, we render our services for

- classical outsourcing or
- in-house outsourcing procedures

The contact persons of our Professional Services will guide you methodologically and professionally through each action– from the concept via the implementation up to the support. For the project management, Prince2™ is applied. Within the scope of our pro-active communication strategy we will inform you about the current status and possible challenges in the future. This way, you maintain an overview at all times.

BPO services
Archiving, digitizing and editing of company documentation in customized configurations.

 

 



| Print |