(Kempen). PORTICA GmbH Marketing Support has expanded its services and now supports an international enterprise in storing and managing medical studies using the PORTICA DocumentArchiveManager, a solution for cost-effective management of analog and digital media in compliance with auditing requirements which helps companies reduce the demands on their own resources.
In this particular application scenario, PORTICA handles the storage of patient documentation in compliance with auditing requirements. This documentation consists of files created by physicians during clinical studies, which must also be maintained after their medical practices close. The enterprise orders cartons via the PORTICA DocumentArchiveManager, which are then sent to the particular practices. The documentation is packaged in the cartons, sealed and sent to PORTICA. The full service provider stores the files and then destroys them when the prescribed retention period has passed. The process complies with all the requirements of the German Federal Data Protection Act by means which include access control and video monitoring. The enterprise can use the web-based management interface of the PORTICA DocumentArchiveManager to monitor all steps from the time the files are put into storage until they are destroyed.
The PORTICA DocumentArchiveManager has great potential. In general, it enables the information relevant for archiving to be recorded using various methods, making it available subsequently in a database. The core of this solution is tied directly to the great variety of other services provided by the fulfillment and process specialist, for example in the area of logistics. Moreover, the PORTICA DocumentArchiveManager offers an ergonomic, web-based management interface. Depending on their access rights, users can use the Internet to order files or view the archiving status of a file or carton, for example. Various delivery options are available, such as physically sending the documents or digital scanning on demand. In the latter case, the records are digitized and can be accessed in the “cockpit”, the control center of the PORTICA DocumentArchiveManager. Customizable reports ensure transparency and full traceability.
The Professional Services department at PORTICA provides support for the enterprise, with its consultants acting according to plausible, consistent methods. All inquiries are recorded as part of a modern event management system, and requested changes are documented and approved by the client. This ensures that PORTICA functions as an extension of clients’ own resources, enabling them to devote greater attention to the successful business growth.
Thus in the new project as well, the desired scope of services was documented in a requirements specification and approved. Then project managers trained in PRINCE2™ methods coordinated the measures so schedule, cost and quality objectives were met. The project was able to be implemented in just a few weeks.
About PORTICA GmbH Marketing Support:
PORTICA is one of the leading marketing logistics companies and improves marketing, sales and distribution, and information processes for 40 years. The company serves clients in many industries and handles hundreds of projects each year for e-commerce, advertising media logistics, sales promotion and business process outsourcing. The company’s focus is on the efficient handling of processes using a combination of logistics, information and finance management. PORTICA is part of Atenco Holding together with the IT service provider GEDAK and the printing company te Neues.
For more information please visit the website: http://www.portica.de
Editorial contacts
PORTICA GmbH
Marketing Support
Markus Ramirez
Von-Galen-Str. 35
47906 Kempen, Germany
Phone: + 49 2152 915-192
Fax: +49 2152 915-100
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good news! GmbH
Bianka Boock
Kolberger Str. 36
23617 Stockelsdorf,
Germany
Phone: +49 451 88199-21
Fax: +49 451 88199-29
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