(Kempen). PORTICA GmbH Marketing Support is expanding its e-commerce services. On its web site www.ecommerceservices.de, the fulfillment and process specialist based in Kempen, Germany presents a modular, flexible range of services with which small and medium-sized enterprises can meet the increasingly complex requirements of electronic commerce. For companies placing service orders by the end of 2011 who are willing to serve as reference customers, PORTICA offers to assume 3500 euros of the costs of implementation.
PORTICA supports companies in responding to current market developments by making their entry into e-commerce easier. To generate additional sales and profit in this rapidly expanding business segment, customers enthusiasm must be generated and many obstacles avoided. “This is quite a challenge for any company. SMEs and start-ups have particular difficulties with the many aspects of the business,” noted Christoph Janssen, a department manager at PORTICA. For example, along with strategic considerations, budgeting, product range management and traditional marketing there are the challenges of web shop programming, logistics, payment management, shipping, returns processing and online marketing. These tasks must be mastered in addition to the core business and require special skills, technology, personnel and time.
Therefore an alternative for many e-commerce merchants is to delegate e-fulfillment processes to competent service providers such as PORTICA, who offer a portfolio of comprehensive services to support any project situation. These include a web shop based on OXID eSales, which enables quick entry into online markets and timely mastery of the many challenges of sales and communication there. PORTICA offers process consulting, hosting, licenses, maintenance and support and handles the adaptation of the web shop to client specifications.
For fulfillment, clients can rely on the provider’s established system of logistics for warehousing and shipping. The ISO-certified e-fulfillment specialist inspects the received goods to ensure compliance with product specifications. Logistic synergies enable stocking in the high bay warehouse and order picking to be offered at attractive rates. Clients pay only for the warehouse and picking services actually used and need not maintain surplus capacity. This is particularly important for merchants with seasonal business peaks to consider, such as Christmas holiday sales. If stocks and timeframes allow, all orders are sent out on the same day they are received. Returns are also handled efficiently. All services are modular and can be ordered as needed. They can also be used via interfaces to other e-commerce shops such as Magento.
The scope of services desired by the client is documented in a requirements specification before the project begins, then reviewed and approved. A project manager trained in the PRINCE2® method coordinates the project so it is implemented within the defined period with the specified budget and quality. When changes in the process occur, the consultant also follows a transparent, consistent structure. Modern event management is used to record all inquiries. Change requests are documented and approved by the client. This ensures that PORTICA acts as the extended arm of the client, enabling the client to focus more on successful business development.
About PORTICA GmbH Marketing Support:
PORTICA is one of the leading marketing logistics companies and improves marketing, sales and distribution, and information processes for 40 years. The company serves clients in many industries and handles hundreds of projects each year for e-commerce, advertising media logistics, sales promotion and business process outsourcing. The company’s focus is on the efficient handling of processes using a combination of logistics, information and finance management. PORTICA is part of Atenco Holding together with the IT service provider GEDAK and the printing company te Neues.
For more information please visit the website: http://www.portica.de
Editorial contacts
PORTICA GmbH
Marketing Support
Markus Ramirez
Von-Galen-Str. 35
47906 Kempen, Germany
Phone: + 49 2152 915-192
Fax: +49 2152 915-100
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good news! GmbH
Bianka Boock
Kolberger Str. 36
23617 Stockelsdorf,
Germany
Phone: +49 451 88199-21
Fax: +49 451 88199-29
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