(Kempen, Germany) PORTICA GmbH Marketing Support has integrated its merchandise management and credit control systems with the Magento e-commerce solution. This now enables users of the rapidly expanding Open Source platform to leverage the fulfillment and process specialist's comprehensive e-commerce services. These include quality control of goods receipt, order picking of items and efficient, automated returns processing.
Fulfillment is accompanied by many tasks beyond the e-commerce merchant's core business of running a web shop, range of goods, customer care, advertising and so on. These tasks, such as warehouse management, shipping, returns processing, and credit control require special skills and technology as well as human resources and time to handle professionally. For this reason, many e-commerce merchants rely on competent service providers such as PORTICA to deal with their fulfillment processes.
Now e-commerce services from PORTICA are also available to merchants with Magento web shops. Item master data, availability information, orders and status information, including tracking and tracing data from the carrier, and returns information are exchanged via the general purpose interface in which PORTICA provides a contemporary web service via a network protocol. The corresponding WSDL files are based on XML and are securely transmitted via HTTPS. Customer-specific modules can be added any time so PORTICA can respond flexibly to different market requirements. This is important, because continuously evolving processes pose complex challenges for e-commerce enterprises.
Through optimized processes enable PORTICA to handle all tasks for fulfillment, logistics and – critically – customer support in an efficient, and economical manner. Consequently, merchants can focus on their primary work of successful development in their e-commerce business with continued excellent or even improved customer support.
About PORTICA GmbH Marketing Support:
PORTICA is one of the leading marketing logistics companies and improves marketing, sales and distribution, and information processes for its clients for 40 years. The company serves clients in many industries and handles hundreds of projects each year for e-commerce, advertising media logistics, sales promotion and business process outsourcing. The company’s focus is on the efficient handling of processes using a combination of logistics, information and finance management.
PORTICA is part of Atenco Holding together with the IT service provider Gedak and the printing company te Neues.
For more information please visit the website: http://www.portica.de
Editorial contacts
PORTICA GmbH
Marketing Support
Markus Ramirez
Von-Galen-Str. 35
47906 Kempen, Germany
Phone: + 49 2152 915-192
Fax: +49 2152 915-100
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good news! GmbH
Bianka Boock
Kolberger Str. 36
23617 Stockelsdorf,
Germany
Phone: +49 451 88199-21
Fax: +49 451 88199-29
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